Phone: +1 647-931-9070 | +1 905-604-8889 Email: info@brightmindsonlineschool.ca Learning Portal BSID #: 883674

FAQThe Most Frequently Asked Questions by Our Prospective Students and Parents

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General

The fastest and least expensive way to register for our online courses is through our school website. Your student account will be set up within 1 business day of the receipt of your information.

Yes. The course content is available 24/7 and can be accessed from any location as long as you have access to a relatively high-speed Internet connection. Please be informed that our e-learning portal might be blocked in countries with limited freedom of Internet use. In such cases, students can access the course through the use of VPN services.

No, all the information needed to complete an online course is shared with you through the e-learning portal.

Your e-learning instructors are all graduates of the Ontario College of Teachers. They are available to you Monday to Friday 9:30 a.m. to 5:30 p.m. For all academic questions, you can reach out to them via the messaging system of the e-portal. In addition, you can schedule yourself for up to 3 student-teacher conferencing during the term.

Students have the option to transfer from one course to another within the first two weeks, at the beginning of each Term. If a student requests a transfer, an administrative fee of $50 will be required to compensate for the administrative work required to make this change.

At the request of a student and at the discretion of the Principal and in consultation with the course instructor and student’s parent, the student might be granted the opportunity to extend the course for a maximum of 4 weeks if such decision is believed to serve the student’s academic interest.

If a student fails to submit evidence of successful completion of prerequisite within the first two weeks of the Semester’s start date, then his/her enrollment in the course will be considered not for credit. All documents can be emailed to Info@BrightMindsOnlineSchool.ca.

Elementary School

Your child is not limited in having courses in either term 1 or term 2. If you would like your child to have all their courses from September -June, please email Info@BrightMindsOnlineSchool.ca.

For each term you will receive 2 report cards, one of which will be the progress report card and the other will be the final report card.

Term 1 and Term 2 courses have 5months of instruction.

The summer program courses are 6 weeks long.

Depending on the term you are registered for you will receive your report card via email on:

SCHOOL YEAR 2020-21

Term 1: Progress - Nov. 13, 2020 Final - Feb. 4, 2021 

Term 2: Midterm - Apr. 9, 2021 Final - June 23, 2021

The Term 1 and Term 2 report card are shared with you both as soft and as hard copies. Upon availability, you will receive your report card both as an email (sent to you via the e-learning portal) and as a mail (sent to your home address). If you are a part-time student at BrightKids, a hard copy of your report card will be mailed to your school.

Depending on the grade of your child the course load will vary. 

For Grade 1-3 students they will need to take 5 courses (Math, English, Science, Social Studies, and The Arts)

For Grade 4-6 students they will need to take 6 courses (Math, English, French, Science, Social Studies, and The Arts)

For Grade 7-8 students they will need to take 7 courses (Math, English, French, Science, History, Geography, and The Arts)

The OSR is the Ontario Student Records and if your child was ever registered in a school in Ontario they should have one.

Secondary School

In order for you to register in the courses that you want, you first want to make sure you have the required prerequisites. If you are unsure if you have the prerequisites or not, you can send your transcript to Info@BrightMindsOnlineSchool.ca and we will check for you. Overall you will need to submit 3 things in order to register for the course:

i-Official School Document (this can be your report card, transcript, or credit summary)

ii-Government Issued ID (passport, driver’s license, birth certificate)

iii-Registration form

Depending on the semester you are registered for you will receive your report card via email on:

SCHOOL YEAR 2020-21

Fall 2020: Midterm - Oct. 23, 2020 Final - Dec. 22, 2020 

Winter 2021: Midterm - Feb. 12, 2021 Final - Mar. 31, 2021 

Spring 2021: Midterm - May 14, 2021 Final - June 28, 2021

Summer 2021: Midterm - N/A  Final - Aug. 30, 2021

Brightminds Online School, is an accredited school in Ontario approved by the Ministry of Education. Students are able to apply to all universities in Canada and outside of Canada.

Please note that transcripts are only issued to our full time students. If you are our current student you will receive your updated transcript at the end of the school year upon request only. If you are our retired student (already graduated) you will need to order your transcript from the following link below.

 LINK

Students will be able to interact with their teachers through the Learning Portal. Further information on messaging your teacher is located in the Student Welcome Package.

In the welcome email you will be given who your teacher is. You can also see your teacher’s information on the course you are enrolled in on the left hand corner.

Students apply to universities through OUAC.

There aren’t any live classes with Brightminds. However, students can book up to 3 free live sessions with their teacher(s).

Attendance plays an important role and we expect our students to be logging in at least three times a week.

Students will need to earn 18 Compulsory credits, 12 Optional credits, pass the OSSLT (or OLC4O), and complete at least 40 community involvement hours. 

**Due to COVID-19, graduating students of 2020/21, will not need to complete the OSSLT but must complete a minimum of 20 hours of community involvement.

For more in depth information, you can check out LINK

OSSD, stands for Ontario Secondary School Diploma.

The OSR, is the Ontario Student Record and it is securely stored in the student’s main school.

You can request to get your transcript by your guidance counselor and they will be able to print one out for you.

If you are a mature student and cannot provide any transcripts, you will then need to take the Assessment Tests.

The prerequisites should be on the course, however is you can’t find it there you can check out the LINK.

There aren’t any specific deadlines for the assignments, however students will not be able to hand in any more work after they have written their final exam.

Students do not need to log in everyday, however they are required to log in at least three times a week, anytime.

On average you do need to spend at least 110 hours on the course, however you can work offline and submit the how many hours you spent offline.

Depending on the semester you enroll for, the start date will be different. You can log onto the academic calendar to find out.

While all the information you need to know as a prospective student or parent about BrightMinds Online School is shared on different sections of our website, our admin is often asked the following set of questions via email or phone inquiries. So we have decided to put these questions together and answer them all here:

Q: Is the credit issued by BrightMinds Online School accepted by other schools?

A: Yes. We are inspected by the Ontario Ministry of Education. We have been issued a Board School Identification Number (BSID): 883674 and have been granted the authority to issue credits toward the Ontario Secondary School Diploma (OSSD). 

Q: Can I complete the course from any location? 

A: Yes. The course content is available 24/7 and can be accessed from any location as long as you have access to a relatively high-speed Internet connection. Please be informed that our e-learning portal might be blocked in countries with limited freedom of Internet use. In such cases, students can access the course through the use of VPN services.

Q: How do I register for a course?

A: The fastest and least expensive way is to register for our online course through our school website. Your student account is set up within 1 business day of receipt of your information.

Q: Is your school website safe for online payment?

A: Yes, we are using the latest security software to protect the personal and financial information you share with us on our website. Your personal information is used to only create your student account. Your card information is deleted from our system as soon as your student account is created. 

Q: How do I write my final exam if I am not in Ontario?

A: You can write your exam online through Proctor U during the designated exam period. Information about scheduling the exam is shared with you through the e-learning portal after midterm.

Q: Do I need to buy a textbook or any supplementary material to complete the course?

A: No, all the information needed to complete an online course is shared with you through the e-learning portal.

Q: How do I get my report card?

A: The midterm and final report card are shared with you both as soft and as hard copies. Upon availability, you will receive your report card both as an email (sent to you via the e-learning portal) and as a mail (sent to your home address). If you are a part-time student at BrightMinds, a hard copy of your midterm and the final report card will be mailed to your school guidance.

Q: Will you report my midterm and final mark to OUAC/OCAS?

A: Yes. 

Q: Will I know what is on the final exam? Is the final exam hard?

A: A detailed final exam review is shared with you on the e-learning portal. The final exam is a reflection of what you have learned in the course, so if you successfully complete the majority of course components, you will not find the final exam to be hard.

Q: How much is the exam worth?

A: Depending on the course, the exam can be a minimum of 15% and a maximum of 30%.

Q: Will I fail the course if I fail the exam?

A: This depends on how well you have performed during the semester. In most cases, the answer is no.

Q: What is the rate of student’s success at BrightMinds?

A: More than 85% of our students complete the course with the desired level of achievement. 

Q: Who is my e-learning instructor? How can I contact them? 

A: Your e-learning instructors are all graduates of the Ontario College of Teachers. They are available to you Monday to Friday 9:30 a.m. to 5:30 p.m. For all academic questions, you can reach out to them via the messaging system of the e-portal. In addition, you can schedule yourself for up to 3 student-teacher conferencing during the semester.

Q: What if I get a bad mark in an assignment? Can I redo it? 

A: At the end of the semester and upon submission of all the required evaluation activities, you are given a chance to redo and resubmit one of your weakest work. Please be informed that the resubmission policy does not include the final exam and the final project, it only applies to works submitted during the semester.

Q: What is the refund policy?

A: BrightMinds Online School does not issue a refund. All payments are final.

Q: What if I can’t finish the course on time?

A: If you are falling behind and require extra time to finish the course, you will be given the option for 2 or 4 weeks extension

Q: What is the difference between a full time and part time students?

A: For BrightMinds Online School, a full-time student is a person whose Ontario Student Record (OSR) is hosted at our school. Such students often complete the majority of the Ontario Secondary School Diploma (OSSD) requirements through BrightMinds’ programs and services. A part-time student is a student whose OSR is not hosted at BrightMinds and is only completing a specific requirement of the OSSD through BrightMinds.

Q: What is the difference between a local and international student?

A: For BrightMinds Online School, a local student is one who is a Canadian citizen, or a permanent resident. An international student is one with a study permit or a student with non-Canadian citizenship or permanent residency. 

Contact us today if you need any additional information. We hope to see you in our online classroom.