While all the information you need to know as a prospective student or parent about BrightMinds Online School is shared on different sections of our website, our admin is often asked the following set of questions via email or phone inquiries. So we have decided to put these questions together and answer them all here:
Q: Is the credit issued by BrightMinds Online School accepted by other schools?
A: Yes. We are inspected by the Ontario Ministry of Education. We have been issued a Board School Identification Number (BSID): 883674 and have been granted the authority to issue credits toward the Ontario Secondary School Diploma (OSSD).
Q: Can I complete the course from any location?
A: Yes. The course content is available 24/7 and can be accessed from any location as long as you have access to a relatively high-speed Internet connection. Please be informed that our e-learning portal might be blocked in countries with limited freedom of Internet use. In such cases, students can access the course through the use of VPN services.
Q: How do I register for a course?
A: The fastest and least expensive way is to register for our online course through our school website. Your student account is set up within 1 business day of receipt of your information.
Q: Is your school website safe for online payment?
A: Yes, we are using the latest security software to protect the personal and financial information you share with us on our website. Your personal information is used to only create your student account. Your card information is deleted from our system as soon as your student account is created.
Q: How do I write my final exam if I am not in Ontario?
Q: Do I need to buy a textbook or any supplementary material to complete the course?
A: No, all the information needed to complete an online course is shared with you through the e-learning portal.
Q: How do I get my report card?
A: The midterm and final report card are shared with you both as soft and as hard copies. Upon availability, you will receive your report card both as an email (sent to you via the e-learning portal) and as a mail (sent to your home address). If you are a part-time student at BrightMinds, a hard copy of your midterm and the final report card will be mailed to your school guidance.
Q: Will you report my midterm and final mark to OUAC/OCAS?
Q: Will I know what is on the final exam? Is the final exam hard?
A: A detailed final exam review is shared with you on the e-learning portal. The final exam is a reflection of what you have learned in the course, so if you successfully complete the majority of course components, you will not find the final exam to be hard.
Q: How much is the exam worth?
A: Depending on the course, the exam can be a minimum of 15% and a maximum of 30%.
Q: Will I fail the course if I fail the exam?
A: This depends on how well you have performed during the semester. In most cases, the answer is no.
Q: What is the rate of student’s success at BrightMinds?
A: More than 85% of our students complete the course with the desired level of achievement.
Q: Who is my e-learning instructor? How can I contact them?
A: Your e-learning instructors are all graduates of the Ontario College of Teachers. They are available to you Monday to Friday 9:30 a.m. to 5:30 p.m. For all academic questions, you can reach out to them via the messaging system of the e-portal. In addition, you can schedule yourself for up to 3 student-teacher conferencing during the semester.
Q: What if I get a bad mark in an assignment? Can I redo it?
A: At the end of the semester and upon submission of all the required evaluation activities, you are given a chance to redo and resubmit one of your weakest work. Please be informed that the resubmission policy does not include the final exam and the final project, it only applies to works submitted during the semester.
Q: What is the refund policy?
A: You are eligible for a partial refund within the first 3 days of enrollment. A registration fee of $49 for Grade 9 to 11 courses and a registration fee of $99 for Grade 12 courses will be deducted once you request a refund. Refunds are issued via e-transfer.
Q: What if I can’t finish the course on time?
A: If you are falling behind and require extra time to finish the course, you will be given the option for 2 or 4 weeks extension.
Q: What is the difference between a full time and part time students?
A: For BrightMinds Online School, a full-time student is a person whose Ontario Student Record (OSR) is hosted at our school. Such students often complete the majority of the Ontario Secondary School Diploma (OSSD) requirements through BrightMinds’ programs and services. A part-time student is a student whose OSR is not hosted at BrightMinds and is only completing a specific requirement of the OSSD through BrightMinds.
Q: What is the difference between a local and international student?
A: For BrightMinds Online School, a local student is one who is a Canadian citizen, or a permanent resident. An international student is one with a study permit or a student with non-Canadian citizenship or permanent residency.
Contact us today if you need any additional information. We hope to see you in our online classroom.