1. Refund Policy: BrightMinds Online School issues partial refund to students who submit a cancellation request to the school guidance by email (Info@brightmindsonlineschool.ca) within three (3) days from their registration date. The three days is a fair opportunity for students to determine whether they are able to continue with the course or not. It is the student’s responsibility to make sure they login to their online student portal and establish their ability to continue or withdraw from the course within the designated timeline. There is no refund past the 3 days.
2. Course Transfer Policy: A student has the option to transfer from one course to another within the first two weeks at the beginning of each semester. If a student requests a transfer, an administrative fee of $75 will be required as the preliminary work will have to be repeated by our staff.
3. Course Extension Policy: At the request of a student and at the discretion of the Principal and in consultation with the course instructor and student’s parent (if pupil is under 18), student might be granted the opportunity to extend the course if such decision is believed to serve the student’s academic interest.
4. Student Enrolment, Attendance and Late Submission Policy:
- Attnednace and Enrolment: BrightMinds Online School has 8 Semesters with specific start and end dates. Except for the Summer Program (which is 6 weeks long), all Grade 9 to 12 courses offered from September to June of each year have 11 weeks of instruction + 1 week of examination. Students are required to login to the e-learning portal, at least, once a week in order to be considered "present" and to complete the required assessment and evaluation activities in a timely manner. Teachers and administrative staff will continuously follow up with students (and parents/guardian if pupil is under 18) when there is evidence of chronic absenteeism. Students are required to be present at least 7 out of the 11 times. BrightMinds Online School reserves its right to remove a student from the course when there is strong evidence suggesting that the integrity of the course is jeopardized.
- Late Submission Penalty: We support and monitor our students so that they are able to meet the deadline of various assessment and evaluation activities. We understand that even the best of students can fall behind every now and then. We believe that the "lateness" of work is not a reflection of student's academic competence but rather a manifestation of their work habits such as time management and planning. As such, we do not academically penalize our pupils for the lateness of their work, rather we reflect this on the learning skills and work habits which are reported in the midterm and final report card.
The following short video explains these policies in more details.
- Plagiarism occurs when a student presents another person’s work as his or her own. To ensure the integrity of the course and the credit, our online instructors will use a variety of software and commercial search engines to detect material that has been plagiarized.
Any case of academic dishonesty will be reported to the administration and one or more of the following consequences will be implemented:
- Student will be required to redo the work.
- Student will be given the opportunity to demonstrate expectations on an alternate assignment
- Academic assistance will be made available
- Student's parent/guardian will be informed if plagiarism becomes a reoccurring issue (two or more incidents)
- A task related to the ethics and morals of cheating and/or plagiarism will be assigned
- Student maybe suspended/expelled from the course if more than five incident occurs
The following SlideShare is designed to help students and parents develop a better understanding of what plagiarism is and how to avoid it.
5. Prerequisite Policy: Certain courses require the students to have completed a prerequisite course. This is especially the case for grade 10, 11 and 12 courses. While we allow students to begin the course without providing evidence that the prerequisite has been completed, we do require that students submit such evidence (an OST, Credit Counselling Summary, Ontario Report Card or equivalent documentation in English) within the first two weeks of the Semester’s start date. BrightMinds Online School will not issue the student a midterm or a final report card until the pupil provides proper evidence that the prerequisite course has indeed been completed. If a student fails to submit evidence of successful completion of prerequisite within the first two weeks of the Semester’s start date, then his/her enrollment in the course will be considered not for credit. All documents can be emailed to Info@brightmindsonlineschool.ca
6. Code of Conduct: BrightMinds Online School is committed to fostering a healthy learning environment where all parties involved in the online platform practice respect, honesty and inclusiveness. School reserves the right to monitor all the material in users’ accounts in order to ensure appropriateness of use. If deemed inappropriate, BrightMinds Online School has the right to remove the material and in certain cases, suspend the user’s account until further decisions are made with regard to the user’s offence.